Engaged Managers : Preventing Incivility, Harassment, and Violence in the Workplace

par Karine St-Onge | 14 juillet 2026

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GE-EN-1.1 Welcome Message

GE-EN-1.2 – Key Definitions and Legal Framework

GE-EN-1.3 Cyberharassment

GE-EN-1.4 – What is Civility? And Incivility?

GE-EN-1.5 – Biases, Prejudices, and Stereotypes

GE-EN-1.5.1 – Common Worplace Prejudices

GE-EN-1.5.2 – Biases and the Manager’s Role

GE-EN-1.6 – Seeing Situations Differently

GE-EN-1.6.1 – Debrief on the Exercise

GE-EN-1.6.2 – The Lamp Exercise, Applied to Relationships

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GE-EN-2.1 – Why Better Communication Prevents Incivility, Harassment, and Violence?

GE-EN-2.2 – The Four NVC Principles and the 90-9 Technique

GE-EN-2.3 – Acceptable Feedback and the Communication Continuum

GE-EN-2.4 – Conflict: Negative or Positive?

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GE-EN-3.1 – A Specific Role : Manager

GE-EN-3.2 – Prevent and Put an End to: The Two Main Obligations

GE-EN-3.3 – Why Act Now?

GE-EN-3.3.1 – The Consequences of Harassment for Workers

GE-EN-3.3.2 – The Consequences of Harassment for Business

GE-EN-3.4 – Management Rights, Psychological Safety, and Abuse of Authority

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GE-EN-4.1 – Introduction to Psychosocial Risks Factors

GE-EN-4.1.1 – Examples of Violence

GE-EN-4.1.2 – Examples of Harassment

GE-EN-4.1.3 – Examples of Exposure to a Traumatic Event

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GE-EN-5.1 – What is Sexual Violence?

GE-EN-5.2 – Understanding Consent : Freely, Informed, Ongoing

GE-EN-5.3 – Debunking Myths About the « Real Victim » and the « Real aggressor »

GE-EN-5.4 – Where This Can Occur and Who Can Be Involved?

GE-EN-5.5 – Your Rights, Your Recourse, and the Employer’s Obligations

GE-EN-5.6 – Consent at Work: It’s Not That Simple!

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GE-EN-6.1 – Reporting a Situation: What to Expect?

GE-EN-6.2 – In Concrete Terms, What Does an Admissible Complaint Look Like?

GE-EN-6.2.1 Example of a Complaint of Sexual Harassment Admissible Under the Law

GE-EN-6.2.2 Examples of a Complaint of Psychological Harassment Admissible Under the Law

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GE-EN-7.1 – The Challenges of Remote Communication

GE-EN-7.2 – Best Parctices for a Healthy Remote Work Climate

GE-EN-7.2.2 – Virtual Meetings

GE-EN-7.2.3 – Inclusion in Hybrid Mode

GE-EN-7.2.4 – Boundaries and Disconnecting

GE-EN-7.2.5 – Module Summary

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GE-EN-8.1 – Early Warning Sings of Tension

GE-EN-8.2 – Avoiding Normalization

GE-EN-8.3 – Change-Orientation Feedback

GE-EN-8.4 – Assisted Dialogue Led by the Manager

GE-EN-8.4.1 – Samuel and Nadia’s Example, in Action

GE-EN-8.5 – Defusing Difficult Behaviours

GE-EN-8.5.1 – The Aggressive Person

GE-EN-8.5.2 – The Person Who Denies Everything

GE-EN-8.5.3 – The Person Who Plays the Victim

GE-EN-8.5.4 – The Person Who Shuts Down

GE-EN-8.5.5 – The Person Who Deflects the Conversation

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GE-EN-9.1 – Final Quiz

GE-EN-9.2 – Closing Message ans Micro-Commitment

GE-EN-9 .3 – Quick Reference Guide